Estimated delivery time:Most orders will be shipped from our office within 3 days of payments received and cleared. We ship all orders from Monday to Saturday. Weekends orders will be shipped on Monday or Tuesday, if Monday is a Holiday. Delivery time for all domestic orders is 7 to 14 business days. Delivery time for international orders is 7 to 20 business days. International buyers are fully responsible for any additional fees imposed by customs, including any tariffs and duties. Note: We don't use the word 'jewelry' on the external packaging!
Our guarantee:We know you will love your silver jewelry. There is no possibility to find two identical items in our store. We guarantee that. It means no one will have the same unique piece of jewelry as you do. Wearing our products you will notice the envious look of other women admiring your beautiful silver jewelry.
Money back guarantee:We are very confident that our fine jewelry will meet and surpass your expectations, as your satisfaction is our utmost priority and goal. However, if for any reason you are not completly satisfied you may return or exchange your item within 30 days from the date of purchase. Unlike other companies, we do not collect a restocking fee, and guarantee a full refund or exchange. Be assured that we will always honor our guarantee of your 100% satisfaction with your silver jewelry purchase. We will speedily process your refund and credit your card for the purchase amount, no questions asked.
Returns and exchanges:If you not happy with your purchase for any reason, please return the jewelry within 30 days and we will exchange or refund the purchase price. A refund will be issued within 7 business days from the date of receiving back your order in the form the payment was received. The jewelry must be returned in its orginal condition, unworn and unaltreted in any way. We do not cover the return shipping cost unless the item is damaged or broken due to our companys negligence. If you have any question please contact us by email or by phone. |